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posMERC

All features

78 things posMERC does today.

No roadmap promises: this is what posMERC does today. Pick a part to see it in detail.

Till

A till that keeps the queue moving.

More about till
  • Product buttons with photosCategories as tabs, products as large buttons with their photo. Search by name, SKU or barcode.
  • Barcode scanningScan anything with a USB scanner. Scanning a receipt opens that sale instead.
  • Sold by weightPrice per kg; the till reads the weight from a connected scale, or you type the grams.
  • Custom price itemsFor one-offs: type the price and the till sells it under the right category and VAT rate.
  • Park a salePut a basket aside while you serve the next customer, then bring it back.
  • Split paymentsAny mix of cash, card and gift voucher in one sale. Cash change is worked out for you.
  • Money typed like a card terminalPence from the right: 5 is 5p, 500 is £5.00. One tap takes the whole amount still owed.
  • DiscountsOn a line or the whole sale, as a percentage, an amount or a final price.
  • Promotion codesType or scan a code; the till checks dates, minimum spend and how often it was used.
  • Staff PINsEach person signs in with their own PIN; every sale records who made it.
  • Manager approvalPrice changes, larger discounts and (if you want) refunds need a manager's PIN. You set the limits.
  • RefundsBy item or by amount, back to the way it was paid. An item can never be refunded twice.
  • Today's ordersThis till or all tills, with reprint (marked COPY) and refund.

Stock & expiry

Know what you have, and what goes out of date.

More about stock & expiry
  • One stock for everythingTill sales, web orders, refunds, deliveries and counts all move the same stock.
  • Units and gramsWeighed products keep their stock in grams; packs and jars in units.
  • Goods in and countsBook deliveries in and count stock from the back office or the scanner app; differences are recorded.
  • Movement historyEvery change says why: sale, web order, refund, goods in, count, write-off.
  • BatchesTurn on expiry tracking per product; each delivery is booked in with its best-before date.
  • Expiring listSee what goes out of date soon, with a warning period you choose per product.
  • Nearest date sold firstSales take stock from the batch with the nearest best-before date.
  • Write-offsWrite off a batch with a reason; expired stock is never offered online.
  • Till warningSelling a product with expired stock shows a warning on the till.

Offers & promotions

Offers that apply themselves.

More about offers & promotions
  • Fixed price for a quantity"3 for £2.50", or tiers like "250 g £3 / 500 g £5" for pick 'n' mix.
  • Quantity discount"1 kg or more, 15% off".
  • Buy X get YThe cheapest items are the ones discounted.
  • Meal dealOne item from each group for a set price.
  • Best offer firstA line takes part in one offer; the till picks the best for the customer.
  • Weighed items count in gramsMix different sweets towards the same weight offer.
  • Items left outMark products (for example alcohol) that never take a discount.
  • On the receiptEach offer is named under the items, with what the customer saved.
  • Percent or amount offWith an optional minimum spend, start and end dates and a maximum number of uses.
  • Till, web or bothChoose where each code works; uses are counted across both.

Gift vouchers

Gift vouchers people actually use.

More about gift vouchers
  • At the tillAny amount; a voucher slip prints with the code, a barcode and a QR code.
  • OnlineSet amounts or any amount you allow, for a named recipient with a message, emailed on the day the buyer chooses.
  • Issued by handGive one as a prize or a goodwill gesture from the back office.
  • In partsWhat is left stays on the voucher, and the receipt says how much.
  • Scan or typeScan the slip or the QR code on a phone at the till, or type the code online at checkout.
  • Valid 12 monthsBy default; change the date on any voucher in the back office.
  • Full historyEvery voucher shows when it was issued, spent, refunded or cancelled.

Receipts

Receipts that look like your shop.

More about receipts
  • Logo and nameLogo, name or both at the top; your address, phone and VAT number if you want them.
  • Fonts and sizesFour fonts bundled with the till, sizes per part, bold where you want it.
  • Your own textLines at the top and bottom: opening hours, a thank you, a web address.
  • 80 or 58 mmPreview both paper widths before you save.
  • Order barcodeScan it on the till to find the sale for a refund or reprint.
  • VAT tableNet, VAT and total for each rate, for VAT-registered shops.
  • You savedOffers and discounts added up for the customer.
  • Fast print modeUse the printer's own font for speed, or print as an image for any font and the logo.

Back office & reports

The whole shop, in your browser.

More about back office & reports
  • ProductsCategories, prices per unit or per kg, VAT rate, photos, barcodes, archive instead of delete.
  • StaffRoles (admin, manager, cashier) and PINs.
  • TillsPair a new till with a code, see when each was last online.
  • Shop profileName, address, logo, VAT settings and the shop's own time zone.
  • Z report every nightThe till day closes by itself at the time you choose; Z numbers run in sequence.
  • Cash countOpening float and counted cash, with the expected amount and the difference.
  • X reportThe day so far, printed on the till whenever you need it.
  • Any date rangeSales, refunds and net takings by day, split by payment type, with VAT per rate.
  • Nightly backupsA full copy of the database every night, kept for 30 days, downloadable from the back office.
  • Nothing exposedOnly the back office is reachable from outside, through a secure tunnel; the shop server is never open to the internet.

Web shop

Your shop, online, with the same stock.

More about web shop
  • Click & collect and deliveryYour delivery fee and the order value for free delivery.
  • Card and PayPalCard fields on the checkout page, or the PayPal button.
  • Accounts without passwordsCustomers sign in with a code sent by email, see their orders and keep their addresses. Guests can still buy.
  • Order updates by emailConfirmation, ready to collect and on its way, with a private tracking link.
  • Gift vouchers and codesBuy vouchers for someone else, pay with a voucher, use promotion codes.
  • Live stockOnline stock is the till's stock minus a safety margin per product; checkout holds the items until payment.
  • Weighed items in packsLoose products are sold online in packs of the size you choose.
  • Orders as salesPaid orders become sales on your shop server; move them through picking, ready and collected or shipped.
  • Automatic refundsCancel a paid order and the payment goes back by itself.

Scanner app

Do the stock jobs away from the counter.

More about scanner app
  • Add products by barcodeName, ingredients and allergens are looked up from the barcode and translated into English when needed.
  • Goods inScan and type the quantity, with best-before dates where you track them.
  • Stock countsCount by scanning; differences are recorded with who counted.
  • Shelf and product labelsPrint barcode labels on a network label printer; make in-store barcodes for products without one.
  • Edit detailsChange prices and product details on the spot (admins).

Hardware

Standard hardware, your choice.

More about hardware
  • TillA Windows touch-screen PC.
  • Receipt printersESC/POS printers on the network or USB, 80 or 58 mm, with paper cut.
  • Cash drawersOpened through the receipt printer when a cash sale is paid.
  • ScalesRead through their Windows driver; until one is connected, grams are typed.
  • Barcode scannersUSB scanners that type the code; 2D scanners also read QR codes on phones.
  • Label printersNetwork label printers for shelf and product labels.
  • Shop serverA small computer in the shop runs the system; we set it up.

See posMERC running in a shop like yours

A 30-minute call. We show you the till, the back office and the web shop, and answer your questions.

Book a demo